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Koreastores.com now ships to :
our plan is to ship everywhere in the world, but as of now we are shipping to customers in the following countries: Saudi Arabia, Bahrain, UAE, Oman. Kuwait,Lebanon and Jordan,
Who is our shipping partners?
We have many premium logistic partners like DHL, Aramex and Fetchr, depends on your country and location we select the right carrier that will deliver the order on time
Select your destination on the top of the page, browse products that ships to you, and enjoy top brands being delivered to your door Low international shipping fees Orders will be shipped from the United Arab Emirates. Order price will be charged in USD$. Local currency displayed is an approximate exchange rate conversion, and should be only used as a guide.
Check main answers below, or all details at International Shipping FA
Can my order be delivered internationally?
Yes! We're pleased to provide an enhanced international shipping experience for shoppers in Jordan, Bahrain, Qatar, Oman and Lebanon. Customers in these countries will now get the benefit of seeing product prices in their local currency, cost-effective international shipping and much more.
What items can I order and be shipped internationally?
We are pleased to offer you a wide selection of items to choose from across most of the categories. Unfortunately, some product categories sold on Koreastores.com UAE are not available for international shipping, due to shipping regulations
What is the shipping cost for international orders?
We are pleased to offer you low international shipping fees on all the international product selections, a more accurate detail about the shipping cost will be provided on the checkout page.
How long will it take for me to receive my order?
We always make sure to prepare your shipment as soon as your order is placed and we are keen it gets shipped to you promptly. Items generally arrive within 5-10 working days after your order is received, bear in mind delivery timeframes varies country by country and is dependent on many factors including international situation or delays that might be outside Koreastores.com control, a more accurate estimate will be provided through the Airway bill (AWB) at the Courier company website and view exact status.
Do I have to pay Custom or other fees?
Koreastores.com does not charge you for any extra fees after the checkout page, bearing in mind orders that are shipping internationally may be subject to import taxes, customs duties and fees levied by the destination country. The recipient of an international shipment may be subject to such import taxes, customs duties and fees, which are levied once a shipment reaches the recipient's country. Additional charges for customs clearance must be borne by the recipient; we have no control over these charges and can't predict what they may be. Customs policies vary widely from country to country; you should contact your local customs office for more information. When customs clearance procedures are required, it can cause delays beyond our original delivery estimates.
How to return
Step1. Log into your account, click "Return" under order number containing the item(s) you wish to return. (This option will not be available if your order is outside the 9-day range.)
Step2. Check the item(s) on the order you want to return and choose the reasons for return. Fill out survey (if you would like) and click the red button at the bottom that says, "Submit".
Step3. Your return status will show as "Confirmed" after we verified your request in 24 hours and you will be given a unique Case No.
Step4. Pack it up. Place the items you need to return in a securely sealed shipping package. Attach a piece of paper with your order number or Application Number inside the package.
Step5. Send it back. Upload the tracking information of the returned package in the return process after you shipped it back.The return address will appear on the final screen of the return process once your request for return been confirmed and also in your return confirmation email. No label is provided. Please write the address clearly on your package before bringing it to the courier of your choice.
You may cancel your order any time before the order is processed. Once the order is shipped, you will receive, via email, a shipping confirmation that contains tracking information. Once a product is shipped, the Return Policy will apply. Korea Stores may cancel orders for any reason. Some common situations in which orders are cancelled may include: The item is out of stock and there are no plans of restocking it, pricing errors or credit card payment is declined by the issuing financial institution.
Online Payment Methods Accepted on KoreaStores.com
Koreastores.com accepts a variety of secure and trusted payment methods that vary depending on your country. The standard available methods for your orders on Koreastores.com are Cash on Delivery (COD) for offline payments, and MasterCard, Visa for online payments.
Koreastores.com guarantees your shopping experience to be totally secured, so that you never have to worry about your financial information safety.
Koreastores.com accepts Visa, MasterCard and PayPal . You can safely enter your entire card number via our secure server, which encrypts all submitted information. For credit cards denominated in a supported currency other than your local currency, your bank or credit card company may charge foreign conversion fees.